Making Promises and Keeping Promises

Our purpose is to help clients Live In The Never Before.

Health, above all else, is the most precious thing in life. It enables us to care for and honor the other things that make life complete—family and friends, passions, experiences, learning and growing. This is why we have chosen to apply our expertise to help health and wellness brands realize their greatest potential.

Adele Park

Head of Retail Design

Brand Experience: Bloomingdales, Bergdorf Goodman, Calvin Klein, Dior, Hasbro, Jason Wu, Neiman Marcus, Natori, NEST Fragrances, Nordstrom, Ole Henriksen, Papyrus, QVC, Saks Fifth Avenue, Sephora, Simple Human, Target, TJMaxx, Ulta, Walmart

Master’s, Interior Architecture, RISD

Former Faculty at Boston Architectural College

Ten+ years volunteer work, Habitat for Humanity

Anna Kern, PHD

Head of Research

Brand Experience: Brigham and Women's Hospital, Kaiser Permanente Washington, Northwell Health, Semmes Murphey, Catalyst Housing, Eli Lilly, Ipsen, Vertex, Heat Biologics, Validity, The Nature Conservancy, Oxfam America, The Conference Board

Partner, The Brand Ecologist

Adjunct Faculty, Sociology, Vermont State University

Former, Research Fellow IGERT University of Kansas and HealthAware Boston College

Member, The Institute of Practitioners in Advertising

Becky Getz

Head of Brand Experience

Brand Experience: Northwell Health, Semmes Murphey, Amazon, Beam Suntory, Dove, Hertz, Kimberly Clark, Unilever

Former Head of Global Brand Strategic Initiatives and Operations, Amazon

Former Head of Customer Experience at Amazon AWS

VP & Head of Operations, Design Experience, Capitol One

Founder, Former Managing Director, Barrie D’Rozario DiLorenzo

Former Managing Director, Agency Operations, Ogilvy

Former SVP Global Client Lead/Director of Client Management, Ogilvy

Member, 4As CX Council

Beth Almeida

Cofounder + Design Director

Brand Experience: Northwell Health, Semmes Murphey, New England Baptist Hospital, GBH, Cure Alzheimer’s Fund, +Rise, Matillion, MIT Seung Lab, GBH, Captains of Industry

Multiple awards across several categories: Advertising, Design, Collateral, Identity, Posters, Websites

Graduate of MassArt; Best in Show Winner; Kakehashi Creators Program, Japan

Henk Groenewald

Head of Strategy

Brand Experience: Northwell Health, Semmes Murphey, Lilly, Pfizer, Millipore Sigma, Merck, Unilever, P&G, Desmond Tutu Peace Trust, Nelson Mandela Children’s Fund, The Nature Conservancy, MSPCA, Harvard, Citibank, Prudential, Chubb, British Telecom, Boeing, Amazon, Google, Microsoft, Coca-Cola, Cadbury, Diageo, Starbucks

Founder, The Brand Ecologist

Strategist, Rare Disease Pharmaceuticals, Havas

Global Experience: North America, Europe, Africa, Asia

Jeff Monahan

Founder + CEO

Brand Experience: Northwell Health, Semmes Murphey, Cure Alzheimer’s Fund, Atlas Venture, Ophthalmic Consultants of Boston, Vera Wang, Bang & Olufsen, Wedgwood, Godiva

Graphis Annual Awards (multiple awards, multiple categories), Graphis 50 Best Branding Studios USA, Graphis 50 Best Design Studios USA, Cooper Hewitt Smithsonian National Design Award Nominee

Cochair Jay Chiat Awards Inaugural CX Design Jury; Founding Member, 4As CX Council; Director, 4As Eastern Region Board; Former Board Chair, 4As New England Council; Former Board Cochair, 4As Foundation; Former Chair, Design Museum; Former Director, Luxury Marketing Council

Jesse Poe

Head of Customer Experience

Brand Experience: Shirley Ryan AbilityLab, Citibank, FT, Genentech, Pepsico, Mountain Dew, Kering, L’Oréal, Novartis, Microsoft, New York Life, Invesco, H&R Block, Bloomberg, Nuveen, MetLife, Beam Suntory, Keurig, Michelin, TD Ameritrade, Sunbrella, New York Review of Books, JPM Wealth, BNYM Wealth

Co-Architected Havas’ Global CX team

Former Director, Creative Strategy, Code & Theory

Member, 4As CX Council

Former Entrepreneur-in-Residence, Kauffman Foundation

Global experience: Asia, Europe, Americas

JÖRN BÜHRING, PHD

Head of Design Foresight

Brand Experience: Bang & Olufsen, UBS, Bissell, Four Seasons Resorts, Toyota, BMW

Former Assistant Professor, Design Foresight and Innovation, Hong Kong Polytechnic School of Design

International speaker, author, and consultant about Design Foresight, Design Economies, Experience Design, and Innovation

Global experience: Australia, Denmark, Hong Kong, Malaysia, United States

Marlene Cole

Cofounder + Senior Designer

Brand Experience: Semmes Murphey, Northwell Health, Cure Alzheimer’s Fund, Harley Davidson, New England Baptist Hospital

Multiple awards across several categories: Advertising, Design, Collateral, Identity, Posters, Websites

Assistant Professor of Design, MassArt Director, 4As New England Council Graduate of MassArt; MassArt x Seoul Tech Design Exhibition, South Korea Graduate, 4As Institute of Advanced Advertising Studies

Ruston Spurlock

Partner

Brand Experience: Northwell Health, Semmes Murphey, Johnson & Johnson, Colgate-Palmolive, AT&T, United Negro College Fund (UNCF), Ericsson, Moët-Hennesy, Carlsberg, Gateway, Samsung, Microsoft, Nokia, InBev, Vonage

Principal, Gray Global Advisors

Cochair, 4As Foundation

Former Mng Partner, J. Walter Thompson, Beijing

Former Managing Director, Leo Burnett Moscow

Former General Manager, Leo Burnett New York

Master’s, Marketing, Thunderbird

Global experience: Asia, Europe, United States

Tahlisha Williams

Head of People Experience

Founder + CEO, Good Fruit Consulting LLC

Former EVP, Talent, Equity, and Learning Solutions, 4A’s

Former Chief Inclusion, Equity, and Diversity Officer, North America, Wunderman Thompson

Former HR Director, Wunderman Thompson Atlanta

Former HR Business Partner, Cox Media Group

Alumni, McKinsey Black Executive Leadership Academy

Member, VML Inclusion Experience Advisory Council

Collective Client Experience: General

Aircraft + Automotive

  • BMW
  • Boeing
  • Harley Davidson
  • Kestrel Aircraft
  • Lockheed-Martin

Architecture + Real Estate

  • Bentall Kennedy
  • The DeWolfe Companies
  • GMAC Home Services
  • Nicholaeff Architecture + Design
  • TRIA Architecture

Banking + Finance

  • Ameriprise
  • Atlas Venture
  • Bloomberg
  • BNYM Wealth
  • Capital One
  • FT
  • Invesco
  • J&W Seligman & Co.
  • JP Morgan Chase
  • JPM Wealth
  • MetLife
  • New York Life
  • Prudential
  • Solamere Capital
  • TD Ameritrade
  • UBS
  • Gartner
  • Luxury Marketing Council

Consumer Products

  • Absolut
  • Adidas
  • Amazon
  • Bang & Olufsen
  • Beam Suntory
  • Bose
  • Calvin Klein
  • Crane & Co.
  • The Coca-Cola Company
  • Gateway
  • Diageo
  • Dior
  • Dove
  • General Electric
  • Godiva
  • HBO
  • Hartmann
  • IBM
  • Intel
  • Jason Wu
  • Johnson & Johnson
  • Karl Lagerfeld
  • Kering
  • Lacoste
  • L’Oréal
  • Michelin
  • Moët-Hennessy
  • Natori
  • NEST Fragrances
  • New York Review of Books
  • Nike
  • Ole Henriksen
  • P&G
  • Samsung
  • Sephora
  • Shake Shack
  • Simple Human
  • Sony
  • SpotOn
  • Starbucks
  • Uber
  • Ulta Beauty
  • Unilever
  • Vera Wang
  • Wedgwood
  • William Arthur

Hospitality + Entertainment

  • Four Seasons Hotels & Resorts
  • Caesars Entertainment
  • Tribeca Interactive

Purpose

  • Boston University
  • Desmond Tutu Peace Trust
  • GBH
  • Harvard University
  • Nelson Mandela Children’s Fund
  • The Nature Conservancy
  • United Nations
  • United Negro College Fund

Retail

  • Bergdorf Goodman
  • Bloomingdales
  • Neiman Marcus
  • Nordstrom
  • Saks Fifth Avenue

Recognition

Awards matter: Creatively awarded work drives 11x share of market growth and delivers 2x ROI.

—The Link Between Creativity and Effectiveness, and The Long and Short of It, by Les Binet and Peter Field
  • AIGA (multiple)
  • B2 Awards
  • Bronze Anvil Awards
  • Cannes Lions (multiple)
  • Clios (multiple)
  • D&AD (multiple)
  • Davey Awards (multiple)
  • Effie Awards (multiple)
  • Ex Award
  • FCS Video Awards
  • FiFi Awards
  • FWA (multiple)
  • Fast Company Innovation (multiple)
  • Graphis Advertising (multiple)
  • Graphis BrandingUSA (multiple)
  • Graphis Design (multiple)
  • Graphis DesignersUSA (multiple)
  • Graphis Protest Posters
  • HOW Design
  • IIDA
  • IF Communication Design Award
  • Lovely Package
  • MAA Awards
  • One Show (multiple)
  • PRSA/New York
  • REBRAND (multiple)
  • Reggie Awards
  • Red Dot Communication Design
  • SABRE
  • Smithsonian Cooper Hewitt
  • National Design Awards (nominee)
  • Telly Awards (multiple)
  • The Ad Club (multiple)
  • The Art Directors Club
  • The Art of the Show
  • The Dieline
  • W3 Awards (multiple)
  • Webbys (multiple)